Customer Service Officer - Canberra, Australia - ACT Government

Description

Details

: The Health Risk Facilities and Radiation Safety (HRF and RS) section is a multidisciplinary section within the Health Protection Service (HPS) including public health professionals, radiation specialists, and administrative officers. HRF and RS is comprised of three units; Infection Control, Radiation Safety, and the Health Care Facilities unit which is responsible for the regulatory oversight of health care facilities that have been declared to pose a public health risk.

As the Customer Service Officer within the section you will provide advice and customer service support to individuals and businesses regulated by the HRF and RS, manage and process complaints relating to the work of the section, and support regulatory staff in tasks such as complaint response, and quality assurance and improvement.

Eligibility/ Other Requirements:

Current Drivers Licence

Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check.