IT Support Engineer - New South Wales, Australia - Genesis IT&T

Description

• Permanent Full Time
• Technical Projects and BAU
• Welcoming and Supportive Team Culture

A trusted and respected IT managed service provider based at The Hills District (North West Sydney) is currently looking for an experienced IT Support Engineer with Level 2 technical expertise in implementing and maintaining cloud and on-premise IT infrastructure systems, and provide cyber security services for customers.

The ideal candidate will possess a solid background in systems administration and infrastructure maintenance, with a keen interest in transitioning into the cyber security domain.

Key Responsibilities:

• IT Infrastructure implementation, maintenance, support and troubleshooting (remote and on-site), including servers, network infrastructure and cloud platforms.
• Assist in the implementation of projects, with a focus on cyber security measures.
• Uphold cyber security principles and compliance standards across all operations and activities.
• Configure and deploy Microsoft 365 services, ensuring seamless integration and functionality.
• Perform regular maintenance, troubleshooting and enhancement on the systems infrastructure for customers.
• Project work including building and implementing IT infrastructure, both on-site at customer premises and remotely.
• Liaise with the customers on a regular basis, including issue resolutions and take input regarding business requirements.

Key Requirements:

• Min. 2+ years of experience in the IT professional services industry working as IT Support Engineer / Systems Administrator / Infrastructure Engineer / Cyber Security Engineer.
• Experience in managing and maintaining Windows Server, Active Directory, Exchange Server, DNS, DHCP, and Group Policy.
• Experience with Microsoft 365 products and solutions, including configuration and deployment.
• Experience with administering Microsoft 365 security services
• Demonstrable expertise in cyber security practices, including endpoint security and cloud security solutions.
• Scripting skills such as PowerShell or Python.
• Demonstrated experience in Penetration Testing, would be advantageous.
• Strong desire for continuous learning and skill development, both technically and professionally.
• Analytical mindset with excellent problem-solving skills and attention to detail.
• Exceptional communication skills, both verbal and written.
• A valid driver license.

Salary Package: $70,000-$80,000 Base Salary + Superannuation

Job Ref:

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