call centre customer experience agent - Mascot

Only for registered members Mascot, Australia

1 week ago

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Job summary

We are looking for a Customer Experience (CX) Agent to support our customers via phone, chat and email, ensuring each interaction is clear, efficient and customer-focused.

The CX Agent will be responsible for handling inbound & outbound customer enquiries, following up internal and external enquiries, managing customer complaints and identifying trends in customer enquiries.


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