Join a business that is passionate about their people
Fantastic collaborative family culture
Be enrolled into industry-accredited training courses
Opportunities to form a career path for further development
Roll'd is going through a rapid growth phase, with new stores opening often, we are looking for experienced and energetic team members to join our dynamic family.
About us ...
Roll'd is driven by its people, fresh authentic food and customer service under an evolving framework.
Our roots are embedded deep within the Vietnamese culture where the very fabric of our existence is based on kinship. You are a brother, sister, uncle or aunty whether you are related by blood or not.
When you become part of Roll’d , you become part of our family, a link that is unbreakable.
About the Role
Through a high level of creativity and organisational skills, plan and execute annual franchise event calendar to assist Franchise Team to secure suitable franchisees for the Roll’d brand. Working closely and reporting directly to the National Franchise Manager to make this happen, you will be in alignment to the overall company strategy.
Lead internal and external teams to achieve the execution of the strategy.
Title: Franchise Event Coordinator
Reports to: National Franchise Manager
Status: Full Time
Duties & Responsibilities
Develop, implement and monitor systems and procedures necessary to the smooth operation of all the functions within scope of role.
Plan and execute annual franchise event calendar following franchise lead gen strategy.
Able to execute both live and online events.
Responsible for managing event budgets in line with all guidelines provided. Discuss requirements and budgets and suggest appropriate packages.
Provide quotes for a range of services including human resource, catering, equipment hire and venues.
Coordinating external service providers to ensure the smooth running of events.
Coordinating internal team to ensure smooth operations of events.
Dealing with participant queries and registration.
Promote events using multiple platforms.
Gather and act accordingly on feedback post events.
Be an ambassador for Roll’d both internally and externally.
Creative and always seeking new ideas.
Great organisational and administration skills.
Great time management skills.
Strong communication skills.
Outstanding interpersonal abilities.
Excellent problem-solving and decision-making skills
Able to work in a confidential environment.
Great leadership skills.
Excellent telephone manner, writing and creative skills.
Highly skilled to deal with a diverse range of people
Must be energetic and proactive
Willing to assume total responsibility for the role
Have a high degree of self-motivation
A broad understanding of social media platforms.
Equipped with self-motivation to successfully execute duties when working autonomously.
Ability to manage multiple tasks and people.
Ability to achieve outcomes with minimal supervision.
Being accountable, proactive and innovative.
Show care by listening carefully and seeking feedback.
Contribute to a vibrant environment by being energetic, enthusiastic & engaged in everything you do.
Ability to adapt in a changing environment.
Able to follow organisational policies and procedures.
Work Experience & Skills
2-3 years’ experience in event planning.
TAFE or Diploma degree in event planning or equivalent is desired.
Relevant industry accreditations or certificates.
Knowledge of the franchise sector advantageous.
Management experience desirable.
Strong operation skills in multi-site operation.
Experience working in national multi-site operations.
Operation strategy development and proven successful strategy implementation.
Ability to transmit affective messages across a broad range of audience and stakeholders.
Experience working with well-known brands.
Strong computer literacy.
Personal qualities & behavioural traits
Imbedded shared values.
Facilitate corporate values, positive energy and respect.
Belief in the common good and social compassion.
At Roll'd we value people who are energetic, committed and have strong family values. In return, we offer ongoing training and development, great career opportunities and lots of FUN!