Rentokil Initial R

Customer Service Consultant (BB-9E77A)

Found in: Fidanto AU

Description:
We are looking for a sales-oriented Customer Service Consultant to join our team in Adelaide on a Full Time basis.This role reports directly to the Customer Service Team Leader and will see you utilise your awesome Customer Service experience to build customer relationships, liaise with technicians and make outgoing calls to customers to promote our products and services and build rapport to enable ongoing customer excellence.The core responsibilities in this role include Converting incoming Pest enquiries into Sales opportunities.Make outgoing sales calls to new clients inquiring about our products and services to secure bookings. Sell consultatively and make recommendations to prospects and customers of the various solutions the company offers. Supporting the Customer Services and Operations Team to achieve targets and deliverables.Process inquiries pro-actively and resolve client issues efficiently.Liaising with technicians to assist in day to day scheduling.RequirementsWe would like you to have the following skills and experience Outstanding customer service and computer skills, as you will be using multiple in-house systemsExperience in sales over the phone or field salesAccurate data processingLeading and complaint handling experienceAbility to work under pressure, multi-task and work autonomouslyMeeting Deadlines and KPIs' on a daily monthly basisHigh attention to detail, Proactive and self-motivatedOutstanding verbal and written communication skillsLove working in a team environmentThe successful candidate must be able to pass a Pre-employment medical, drug alcohol screen as well as background checks.Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.The application form will include these questions Which of the following statements best describes your right to work in Australia How many years #x27 experience do you have in a customer service role What is your preferred work type What is your expected annual salary Are you currently studying Have you worked in a call centre before Right to live and workYou must have the right to live and work in this location to apply for this job.Report this job advert

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