Mövenpick Hotel Melbourne M

Night Manager - Opening Team (BB-0922E)

Found in: Fidanto AU

Description:
At Mövenpick Hotels we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a Night Manager who wants more than just a job. Come, share your passion and start your journey with us Be part of the pre-opening team for Melbourne s newest premium hotel. Offering a unique design philosophy, exceptional location, and exciting Food Beverage concept, you will have the opportunity to be part of Melbourne s first Mövenpick hotel. As our Night Manager you will oversee the night operations of the hotel and be responsible for creating a warm and personalised welcome experience for our guests overnight. In the absence of management, you will also ensure that the general safety and security of guests, staff and the property is maintained at all times. Your expertise will enable you to provide a VIP service to our guests. Your typical duties will include but won't be limited to Welcoming our late arrival guests and farewelling our early departures Managing daily reconciliation of hotel outlets and completing daily revenue postings Preparing and distributing relevant reports to inter departments Managing and confirming reservation details and accounts for in-house guests details ensuring all details are recorded accurately Collating paperwork for departures and coordinate with the Front Office team Providing supervision and support to the Front Office team and other departments when required Responding to guest enquires and requests in a timely manner Ensuring an effective handover of issues is conveyed at the start and end of each shift between Night Audit, Concierge and Reception Maximising guest satisfaction as well as the safety and security of the property Attending to guests requests efficiently and effectively in order to ensure total customer satisfaction To be successful you will require Experience as a Supervisor or Manager in a Front Office environment Previous Night Auditor experience preferable Strong knowledge of Opera PMS Exceptional grooming, presentation and communication skills An ability to work night shifts across a 7 day roster An open, unrestricted driver's licence In return we will offer you Be part of a dynamic hotel environment with a supportive and fun team Endless training and career development opportunities within Australia s largest hotel group International discounts on Accommodation, Food and Beverage and other tourism services from day one The application form will include these questions Which of the following statements best describes your right to work in Australia How many years of hotel management experience do you have Report this job advert

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