Marriott M

Reservations Agent (BB-8D21A)

Found in: Fidanto AU

Description:
Job Number 21020006 n Job Category Reservations n Location Sheraton Grand Mirage Resort Port Douglas, Port Douglas Road, Port Douglas, QUEENSLAND, Australia VIEW ON MAP https maps q Sheraton Grand Mirage Resort Port Douglas 2CPort Douglas Road 2CPort Douglas 2CQUEENSLAND 2CAU n Brand Sheraton Hotels Resorts n Schedule Part-Time n Relocation N n Position Type Non-Management n At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. n Company n Marriott International is the world s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you ll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at marriott- Find Your World. n Location n This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises 295 guest rooms, suites and villas. n Department n An exciting opportunity has become available to join our Reservations Department We are currently seeking a highly skilled and experienced Reservations Agent. The position reports to directly to the Reservations Manager. n Responsibilities include and are not limited to n Sound knowledge of Opera PMS or similar reservation system n Confidently and accurately read room availability with Yield Management understanding n Driven to confidently upsell hotel products while aiming to reach daily and monthly targets n Respond to all guests calls and emails in a timely manner n Maintain professional communication with all guests and efficiently handle requests that may arise on shift. n Ability to work in a fast paced team environment n Strong eye for detail to ensue all data is entered correctly n Preferred applicants will have valid working rights to work in Australia. Sponsorship will not be available for this position n To be successful in this position you will need to possess the following minimum requirements n Passion to deliver exceptional customer service n Have a can do attitude and be willing to learn new skills n Excellent communication skills including both verbal and written. n Previously worked at a five star hotel in Front office or Reservations environment n Be available to a work a full time rotational roster, including weekends and public holidays.. n Enjoy the benefits of unlimited career opportunities, Free on site car parking, Uniforms provided and laundered, discounted meals, active Social Club, exceptionally generous accommodation discounts at our 5 star International Hotels and Resorts Worldwide. Working for Sheraton is so much more than just a job, it s a lifestyle. Be your best. Grow your career with Sheraton, where you don t just work you belong. n Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. n

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