Yalumba Wine Company Y

Customer Service Officer - Part Time (BB-55371)

Found in: Fidanto AU

Description:
Customer Service Officer, Angaston SA 6 month part time contract Yalumba Established in 1849, Yalumba is Australia s most historic family-owned winery. A fiercely independent fine wine producer, Yalumba is driven by innovation, sustainability, excellence and a pride in its people that result in a genuine opportunity for personal and professional growth. About the role The role of Customer Service Officer sits within the National Customer Service team based at the Yalumba Winery in Angaston, South Australia servicing Yalumba, Samuel Smith Son and Negociants combined portfolios. Reporting to the National Customer Service Supervisor, the objective of this role is to provide exceptional customer service to both external and internal customers, through facilitating the day-to-day supply of finished goods to our national portfolio of customers. In addition, this role is responsible for the accurate and timely data entry of sales orders, credits and relevant customer data into a Customer Relationship Management CRM system. About you You will have proven attention to detail and be an effective communicator someone with demonstrated relationship building and influencing skills across a diverse stakeholder group and importantly someone reliable and driven to meet customer needs and deadlines consistently. The ideal candidate will have the ability to work collaboratively within a team environment, whilst providing a positive influence on team culture. Experience in a customer service focused role within FMCG Wine Manufacturing or Distribution is preferred. Applicants must have intermediate skills in Microsoft Excel and sound Word skills and previous experience with a CRM system, ideally JD Edwards. To apply Please send your resume and cover letter to Stuart Hearn at shearn Applications close 19th March 2021. The application form will include these questions Which of the following statements best describes your right to work in Australia Do you have customer service experience Do you have experience in administration What #x27 s your expected annual base salary How much notice are you required to give your current employer Report this job advert

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