Bonnett s Staff Electrical Contractors Pty Ltd B

Service Co-ordinator (BB-0E1EB)

Found in: Fidanto AU

Description:
Who are we Bonnett's Staff Electrical Contractors Pty Ltd is one of the Goulburn Valley's longest serving and most respected electrical company. Employing over 45 fully qualified A Grade Electricians to service Commercial, Industrial, Domestic Rural clients. We are extremely proud to be thought of as a long standing, well run business in the Shepparton community.The RoleWe re looking for a pro in customer service to co-ordinate the day-to-day functions of our Electrical Service Team.As the first point of contact for our domestic, commercial and industrial clients, you ll pride yourself on your professionalism and ability to communicate effectively with a wide range of people. You ll have outstanding organisational skills and the foresight to predict potential issues before they occur. This will allow you to effortlessly schedule electrical team members to service jobs and ensure they are equipped to tend to each clients unique requirements in the optimum time frame.Reporting to the Managing Director, your personable demeanour and confidence will allow you to build healthy, reliable and positive working relationships with team members and customers alike.Responsibilities include Manage customer enquiries, requests and complaintsCompile work lists and allocate work from the Service SystemCarry out invoicing and co-ordinate repair maintenance jobsTrack the progress of jobsLiaise with the Spare Parts Team for the supply of parts for repair and service work ordering parts as requiredManage field service debtor queriesProactively assist other team members in achieving Bonnett s objectives.Who are you You have 3-5 years experience working in Customer Service and Administration You love variety and are a master at prioritising competing demandsYou are computer and tech savvy and are driven to find new and better ways in all you doNo job is too small or meaningless You get your hands dirty You are confident and get along with people of all levels You thrive in a dynamic environment with constantly changing priorities and tight timeframesYou re a solid written and verbal communicator Who are we We are a supportive team we won t throw you in the deep end until you re ready to swim thereWe are innovative and progressive and won t settle for second bestWe invest in you because we want you to be inspired by your workWe work hard, really hard, so we try to create flex to suit you too Don t miss this opportunity. Apply now The application form will include these questions Which of the following statements best describes your right to work in Australia How many years #x27 experience do you have as a service coordinator Do you have customer service experience What #x27 s your expected hourly rate How much notice are you required to give your current employer Report this job advert

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location_on Shepparton Goulburn Valley, Australia

work Bonnett s Staff Electrical Contractors Pty Ltd

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