remediation analyst - big 4 bank (BB-B538F)

Found in: Neuvoo AU


job description

Your new company

This is your opportunity to join the Business Banking division of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment.

Your new role

  • Review new and existing customer policies within Business Banking case by case
  • Utilise multiple systems to assess cases and ensure they are up to date and compliant
  • Conduct occasional outbound calls to customers to gather further information and make updates to the system
  • Understand and assess if customer profiles are duplicate and rectify errors when needed
  • Your skills and experience

  • Customer service experience is a must
  • Banking and Finance knowledge and experience is desirable
  • Excellent communication and problem solving skills
  • Strong attention to detail and ability to work in a fast paced environment
  • Your benefits

  • Fantastic training and ongoing support
  • Opportunity to start a career within a Big Four Bank
  • Join a highly supportive and collaborative team
  • Great staff benefits and learning opportunities
  • Please note: Applicants must be an Australian Citizen or Permanent Resident.

    Your next step
    To launch your career, click ‘apply now’ or contact Sandra Sadaka on .

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


    Remediation Project, Customer Service



    educational requirements

    Secondary School/High School

    calendar_today6 days ago


    info Temporary

    location_on Sydney, Australia

    work Randstad

    I expressly authorise the Terms and Conditions

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