Randstad

remediation analyst - big 4 bank (BB-B538F)

Found in: Neuvoo AU

Description:

job description

Your new company

This is your opportunity to join the Business Banking division of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment.

Your new role

  • Review new and existing customer policies within Business Banking case by case
  • Utilise multiple systems to assess cases and ensure they are up to date and compliant
  • Conduct occasional outbound calls to customers to gather further information and make updates to the system
  • Understand and assess if customer profiles are duplicate and rectify errors when needed
  • Your skills and experience

  • Customer service experience is a must
  • Banking and Finance knowledge and experience is desirable
  • Excellent communication and problem solving skills
  • Strong attention to detail and ability to work in a fast paced environment
  • Your benefits

  • Fantastic training and ongoing support
  • Opportunity to start a career within a Big Four Bank
  • Join a highly supportive and collaborative team
  • Great staff benefits and learning opportunities
  • Please note: Applicants must be an Australian Citizen or Permanent Resident.

    Your next step
    To launch your career, click ‘apply now’ or contact Sandra Sadaka on .

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    skills

    Remediation Project, Customer Service

    qualification

    NA

    educational requirements

    Secondary School/High School

    calendar_today6 days ago

    report

    info Temporary

    location_on Sydney, Australia

    work Randstad

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