Peoplebank P

Senior IT Infrastructure Engineer (BB-12207)

Found in: Fidanto AU

Work with the end-user directlyCombination of project work and BAUSydney CBD Based - Flexibility to work remotelyPosition Infrastructure EngineerReporting To INFRASTRUCTURE MANAGERPOSITION SUMMARY The successful applicant is a highly experienced IT infrastructure Engineer and will be responsible for the support and administration of all infrastructure within the organisation while playing a key role in the implementation of key transformation projects.The applicant will provide the highest possible levels of service to the business through a combination of excellent engagement with customers, innovation, problem solving, effective communication and compliance to core processes standards.KEY RESPONSIBILITIES AND TASKSProvide 2nd to 3rd level operational support and administration of Office 365 MS Exchange, virtual datacentres, Citrix farms and WAN LAN environments.Deliver new technology projects and solutions that aligns and supports the company's objectivesProvide operational support to the Infrastructure and Service Desk teams. Support includes system administration, testing, problem resolution and any other infrastructure tasks.Provide timely and quality technical support for end users.Ensure the high availability, performance, and security of the infrastructureEnsure the security of IT systems are maintained and consistently improved risk management reporting, proactive monitoring, pen tests, backups, patching, MFA, etc Develop and maintain Disaster Recovery proceduresPerform configurations, builds, upgrades, migrations, decommissions of servers and systemsDeploy changes between controlled environments through to production systemsProvide input into new services and technologies for the businessCoordinate and work with vendors for supporting the infrastructure and associated services incident, change and service requests Put the operation and troubleshooting of organisation's platforms into proper documentationProvide on-call support for critical incidentsTravel to site when necessary to complete IT hardware deployments or assist in office movesDESIRED SKILLS AND KNOWLEDGE Specialized professional with demonstrated industry experience in a similar role A minimum of 5 years industry experience as infrastructure engineer, who has come through the technical ranksAt least 3rd level experience in supporting small to medium sized infrastructure environmentsDeep technical skills consisting of virtualised datacentre technologies VMware, Azure, AWS, cluster architecture , medium to large Citrix RDS farms, Microsoft technology stack, advanced networking firewall, routing, switching, VPNs, VeloCloud SD-WAN, etc and VoIPExperience with ITIL and Security Governance Frameworks ISO 27001, ASD Essential 8, NIST, etc and next gen cloud-based security solutions CASB, Netskope, CrowdStrike, Mimecast, Okta, etc Advanced level troubleshooting of technologies mentioned aboveDemonstrated experience in leading integration, upgrade, transformation and migration projectsProven experience working on multiple concurrent projects and BAU activitiesOutstanding attention to detail, with the ability to work pro-actively, independently and respond flexibly to changing prioritiesExperience leading the response to a critical incident to facilitate service restorationStrong analytical and problem-solving abilityHighly developed customer service skillsTime management and task prioritisation skillsUnderstanding of recruitment industry an advantageQUALIFICATIONS AND CERTIFICATIONSEssential qualificationsBachelor's degree level qualification in IT, Computer Science, or a relevant Business Discipline and or equivalent experience.Desired qualificationsIndustry certifications in systems or networking e.g., VMWare, Citrix, Microsoft, Cisco, etc would be highly regardedIf interested please select APPLY or Contract Richard.bissitt Quoting reference 207786

calendar_today4 days ago


location_on Sydney, Australia

work Peoplebank

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