Dicker Data Limited D

Complex Data Specialist - Telstra Services (BB-35396)

Found in: Fidanto AU

Description:
About Dicker Data Award-winning hardware and software distributor, Dicker Data is an Australian owned and operated ASX listed ASX DDR company with a positive family centric culture and a long-standing record of gender equality and diversity. About the Role Joining our high performing, highly successful and growing Telstra Services team at Dicker Data, you will bring your Telstra experience, customer centric mindset and operational excellence to support our customer base and our delivery team. As part of the industry leading Team the role will offer the opportunity to utilise your Telstra expertise to deliver an outstanding experience to our partners, customers, sellers and Telstra. About You This is a great opportunity for someone to utilise their Telstra expertise and experience within an award-winning team. As a member of the Dicker Data Telstra Services team your expertise will be highly valued and you will be strongly supported. We are looking for someone who has a positive, can-do attitude, shows initiative, and can work independently. Utilising your strong organisational skills, you will ensure we deliver industry leading customer service, while supporting multiple stakeholders. You are comfortable adapting to change, solving problems and are confident engaging with Telstra and partners Responsibilities Support the Complex Data business by ensuring all requests are responded to in a timely manner Ensure all escalations are managed effectively Coordinate the handover of orders from the sales team to the delivery team For identified projects act as the communication point to all stakeholders Work with partners on obtaining order documentation and provide details of next steps Work directly with Telstra resellers and their customers to compile complex data collection Requirements Experience with Telstra systems including CSSA, Magpie, Retail Live and Partner Central Knowledge of Telstra Data IP Very high attention to detail Good communication skills both written and verbal Good time management and organisational skills Good Customer Service and Teamwork skills Ability to manage multiple tasks simultaneously Able to perform effectively under pressure and meet deadlines Your rewards in this role A highly competitive salary package depending upon experience A positive family centric culture and long-standing record of gender equality and diversity. Convenient on-site parking Staff only on-site gym weekly corporate yoga classes A selection of freshly prepared lunch options provided daily On-site ergonomics consultant A brand new modern office with smart casual dress Discounted health insurance options Access to comprehensive discounted superannuation products and insurance At Dicker Data, we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds. Only those with the legal right to work in Australia may apply for this position Only short-listed candidates will be contacted.The application form will include these questions Which of the following statements best describes your right to work in Australia What #x27 s your expected annual base salary How much notice are you required to give your current employer Report this job advert

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location_on Sydney, Australia

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