Shellharbour City Council S

Customer Service Officers (BB-3F77D)

Found in: Fidanto AU

Are you a team player who is motivated and proactive to engage with our community and customers to provide timely and courteous support services You will create a positive relationship in all customer interactions to ensure customer satisfaction is a priority to internal and external customers for a range of enquiries through telephone, over the counter and written enquiries. As a Customer Service Officer, you will Liaise with all areas of Council and demonstrate your skills in providing great service to our 4C's Community, Councillors, Customer and Council . About us Shellharbour City, located in the Illawarra region, just 80 minutes south of Sydney and home to almost 73,000 people in a city that spans 154 square kilometers. It's a place of great natural beauty - stretching west from the picturesque coastline to rolling pastures, against the majestic backdrop of the Illawarra escarpment. Our dedication to be financially sustainable in an evolving environment while striving on great organisational culture and committing to employing staff who embrace our Core Values has made Shellharbour Council an employer of choice. We have been recognised with a wealth of state and national awards in 2019 2020 including our 5 star Civic Centre building, Museum space and City Library and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW. We offer Shellharbour offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work life balance in a relaxed coastal lifestyle. 1 x Permanent full time, 1 x Temporary full time Parental Leave up to 12 months Full time roles are 35 hours per week with access to flexi-time Salary range from 53,814.28 - 57,107.96 per annum, plus 9.5 superannuation Casual positions with a commencing salary of 36.96 per hour, plus 9.5 superannuation A fast paced, customer focused and progressive team with great organisation culture and access to local government benefits such as LSL after 5 years, Parental Leave, Fitness Passport etc. Note You may be considered for our eligibility list for future Customer Service roles For further information about the position, click here for the position description. Contact Sonia Aquilina, Customer Service Team Leader Counter Phones on 4221 6125. Closing date Sunday, 28 March 2021 at 11 30pm. Apply now... Complete the application below by answering the questions, describing how your skills and experience are relevant to the position. Your Resume and qualifications can be attached on the NEXT page. Once you start your online application, you cannot save and return to this later. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox including your junk inbox . For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying. Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another. To work for us, you must be committed to role modelling our core values. Shellharbour City Council is an equal opportunity employer.Report this job advert

calendar_today9 hours ago


location_on Wollongong, Illawarra South Coast, Australia

work Shellharbour City Council

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