John Hughes Group J

Outbound Call Centre Customer Service (BB-43154)

Found in: Fidanto AU

Description:
The John Hughes Group are currently seeking a combination of full-time and part-time flexible , self-motivated, high performing outbound call centre professionals to join our Business Development Centre in Welshpool. You will be responsible for assisting the Group with customer retention initiatives - contacting John Hughes sales customers to secure vehicle service bookings, reminding customers of their existing bookings, as well as driving growth and market share through strong outbound call campaigns to new clients. As this role involves direct and frequent contact with our client base, you will maintain the highest level of customer service and professionalism in line with the John Hughes brand. What you need to succeed Prior experience working in a high-volume outbound contact centre achieving targets and KPIs A passion and commitment to providing outstanding customer service Proven sales capabilities with previous sales experience including objection handling Excellent communication and interpersonal skills and ability to work as a team player Attention to detail and a keen eye for process improvement Strong administration skills Sound time management skills with the ability to prioritise tasks and deadlines Ability to manage multiple applications at the same time IT skills including CRM systems and MS office Prior automotive experience is highly desirable but not essential What we offer Full training and continuous coaching in a supportive, performance driven team environment Monday to Friday only On-site parking and location close to Perth CBD and public transport A positive, energetic and rewarding place to work Attractive remuneration and incentives for performance. We are a longstanding, reputable, proudly West Australian business celebrating over 50 years in operation. If you are an experienced outbound call agent looking for your next rewarding challenge, APPLY NOW and join our professional, friendly team. The application form will include these questions Do you have customer service experience How many years #x27 experience do you have in telesales Report this job advert

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location_on Perth, Australia

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