General Insurance Specialist - Work from anywhere in Australia (BB-1D941)

Found in: Neuvoo AU


About the Role

Passionate about helping customers protect their homes and assets they work so hard to get - then you need to apply for this role.

Coaching, training and all the support you need to become the next BOQ General Insurance Specialist, where you will work with our branches to protect the homes and cars of BOQ customers all over Australia. And if you have never worked in a Bank, that’s okay because insurance is insurance and the customer experience is what matters most.

So if you are looking for a change from being an Internal Account Executive or an Account Broker, or feel like personal lines is your calling – then this is the role for you.

This is a telephone based role, so you will have the flexibility of working both from home and/or a BOQ office. Open to applicants all over Australia.

About You

Passionate about providing an exceptional customer experience and helping customers protect the assets they work hard to secure, we are looking for someone who:-

  • Has previous experience helping customers understand their insurance needs and arranging new home, motor and landlords insurance policies for customer
  • is not afraid of the telephone – the role is both inbound and outbound (warm) calls to existing BOQ Banking customers;
  • has great conversation skills and telephone manner
  • is self-motivated and can work independently but also knows the role they play in the bigger team and can contribute to positive team culture;
  • is open to coaching and development to help them bring their best self to the role
  • isn’t afraid of change – as we are always looking for ways to improve our customer experience and our offering
  • gets excited about coming to work – like we do!; and
  • With the will to be amazing – we can coach to the skill (examples provided on request!)

    Yes, we are looking for the best and better still someone who gets excited about insurance (we do, but we know not everyone does!)

    What we offer you

  • The opportunity to be even more amazing and recognised as a “specialist” at BOQ
  • Excellent employee benefits and absolute reward and recognition for jobs well done. We want you to stay
  • The opportunity for greatness – we don’t set our team up to fail
  • An incredible collaborative and motivated team– who celebrate the wins and support each other and our customers through difficult times.
  • About Us

    BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

    We support a flexible workplace and we are committed to an inclusive and diverse culture where differences are embraced!

    Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Mentoring and leadership programs
  • Employee Assistance Program (EAP)
  • Gym, shopping, technology and travel offers!
  • calendar_today2 days ago


    location_on West Melbourne, Australia

    work BOQ

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