nib health funds limited N

Service Consultant (BB-425E4)

Found in: Fidanto AU

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. We believe that extraordinary people do extraordinary things. Extraordinary comes in different perspectives and experiences. We re looking for people who want to be a part of a team that has the appetite and ambition to be different. We re committed to an environment where everyone has the autonomy and freedom to be their best selves, every day. Your Impact As the voice of nib working as a Service Consultant, your new role will see you provide accurate and comprehensive information and advice about nib s products and services whilst delivering a meaningful member experience. More specifically this role will see you Promote nib s Private Health Insurance products and services, by partnering with members to ensure we understand their needs and provide suitable solutions As a health partner, ensure nib members are fully informed with accurate information about their product Act as the first point of contact for any customer complaints or disputes Be open to growth and learning, and be part of a team culture that supports one another and celebrates our success Your Background Your ability to build rapport with our customers coupled with your professional approach will see you succeed in this role. You will have a passion for achieving and exceeding targets with an ability to communicate to a range of customers. You will have high attention to detail and won t be afraid to challenge the status quo. Due to our business requirements, this role will see you work on a rotating roster between 11 00 am to 8 36 pm Monday to Friday, and on occasion, an office visit and Saturday shift will be required. If you are an energetic resilient team player with a genuine passion for customer service, who can successfully contribute to our overall business success through effective sales and customer experiences, we would like to hear from you Benefits The nib Group is a highly collaborative, purpose led and values driven organisation. To support you at work and play , we offer some fantastic benefits including but not limited to Employee health insurance discounts Employee share plans Volunteer leave Paid parental leave Gym discounts and fitness incentives Short-term incentive programs Educational assistance Flexible working arrangements, including work from home We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. nib is committed to remote and flexible working, giving our people the opportunity to create and personalise their own work environments, whilst also offering opportunities for our people to connect, socialise and come together as teams in collaborative and innovative ways. All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check including criminal history and bankruptcy check prior to commencement of employment. Report this job advert

calendar_today3 days ago


location_on Melbourne, Australia

work nib health funds limited

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