Adaps A

Customer Service Consultant (BB-A1AA9)

Found in: Fidanto AU

Description:
Leading Utility Organisation l Great Culture l Flexible work arrangements due to Covid-19 restrictions South Eastern Suburbs l 25 hours per week or 5 hours a day shift part time role, ongoing opportunity with the view to convert to a permanent role Shift work on a rotating roster from Mon to Friday 8am -1pm and 1pm-6pmMultiple opportunities available for driven and passionate individuals to join leading Utility Organisation. Work among the best in the customer contact center services team.Key Skills Responsibilities Answer a high volume of inbound customer calls Provide a positive customer experience Provide prompt, reliable and accurate information to customers while maintaining effective communication Accurately log all interactions in the internal database. Providing exceptional customer service to all consumers as well as internal and external stakeholdersExperience Previous experience in a similar customer service environment or Call Center role preferred Have the flexibility to work with a rotating roster Enjoy following processes and solving problems Be motivated to provide great customer service to clients Be able to demonstrate intermediate computer skills Demonstrate the ability to navigate through multiple computer applications servicing customer interactions Be able to work within a team environment Demonstrate excellent communication skills both written and verbal Contact center experience highly regarded Be able to work within a team environmentThis is an exciting opportunity to join a dynamic and vibrant team, all training provided The successful applicant will be rewarded with an attractive hourly rate and exceptional hands on training.How to apply Please apply calling Alex on 0385 066 547 for further details. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture thought and work arrangements.

calendar_today3 days ago

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location_on Southbank, Australia

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