ABTechnologies A

Senior Systems and Network Engineer Technical Consultant (BB-6FC18)

Found in: Fidanto AU

Description:
ABTechnologies is a Brisbane based, nationwide operating Managed Services Provider. Being one of the larger MSPs in Queensland we are responsible for hundreds of clients and well over 3000 endpoints in the SME market. We provide our clients with IT support, monitoring, maintenance, consultancy, project services and cloud infrastructure. Ongoing growth has created an opportunity for a Technical Consultant to join our managed services team. The Role The Technical Consultant is a Senior Systems and Network Engineer who is part of a growing and dedicated team of senior IT Professionals responsible for the analysis, design, delivery, management and support of client IT systems, with a strong focus on security and cloud solutions. The consultancy part of the role requires you to build a relationship with our clients in order to help them use the latest technology to accomplish their business goals. Responsibilities Senior level technical service delivery. Escalated support on client server and network infrastructure. Major incident management coordination. Manage client onboarding projects. Assist in specialist professional services project delivery. Client engagement at consultancy level. R D of technical design architecture, implementation and deployment Coordination of technical activities with internal and client stakeholders Documentation of technical framework and implemented solutions Coordination with third party vendors and solution providers Development of training and technical handover to internal support teams Skills and experience The successful candidate will bring wide all-round experience in Microsoft Server systems, Azure cloud solutions and contemporary security standards. Typically, 7-10 years of experience in ICT is expected, with specific MSP exposure an advantage. Extensive knowledge of Office 365, Virtualization and networking solutions such as Cisco and Barracuda is required. Industry certification and personal development is very important to us. Microsoft 365 and Azure competencies will be essential to your success. Your business skills are as important as your technical experience. As a technical consultant you will manage the expectations of our client and be a leader in our organisation. Your effective communication skills are critical to our success. Benefits On offer is an opportunity to join a growing organisation with lots of potential for your personal development. A great working environment with dedicated colleagues where hard work goes hand in hand with fun, and of course a remuneration package that fits the position. Paid certifications and flexible training options allow you to develop your skills and career progression. Interstate travel will be part of this position. Interested Apply now application form will include these questions Which of the following statements best describes your right to work in Australia Do you have technical support experience Do you have a current Australian driver #x27 s licence What #x27 s your expected annual base salary Report this job advert

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