Threat Protect T

Customer Admin Coordinator (BB-4A72C)

Found in: Fidanto AU

Description:
Customer Service Professional Threat Protect is an ASX listed company that s serious about providing security without compromise. We operate nationally and offer a range of security services, from electronic security systems and 24-hour monitoring, to consultancy and guarding. Our customers rely on us to be there when they need us the most. Fast-paced, growing and agile we are seeking team members to help us get to the next level. Are you a Customer Service Rockstar who is looking for an opportunity to shine We are currently searching for a talented customer service professional with exceptional communication, problem solving and critical thinking skills and the ability to deal with our customers wide range of technical matters over the phone. Confidence in converting technical knowledge into simple words that our customers can understand. Job Description Primarily your responsibility within the Customer service team is to grow and maintain our existing customer base through Building relationships with customers and creating positive customer experiences. Responding to and following up enquiries from customer within required timeframes Working in collaboration with our sales team, you will find opportunities to ensure our customers are getting the best from their products and services, with the latest technology in monitoring and security. Skills Experience Commitment to deliver outstanding customer service at all times. Ability to work effectively in the fast-paced team environment. Have an interest to develop a strong and sustainable sales career. Excellent written, verbal and interpersonal skills with the ability to negotiate, influence and work collaboratively with internal and external stakeholders. Solution focused problem-solving skill. Commitment to continuous improvement. Strong attention to detail and ability to follow instructions. Graduates with minimum 2 years experience in a similar role are encouraged to apply. If you have licences of - WA Police Class 2 Consultant Security equipment specialist - WA Police Class 2 Installer Security equipment specialist highly desirable but not essential. Short listing will commence immediately. This position may be offered to the right candidate before the closing date. Please send your resume and cover letter to mchiltra by 9th April 2021 outlining how you meet the requirements for this position.The application form will include these questions Which of the following statements best describes your right to work in Australia How many years #x27 experience do you have as an administration coordinator What #x27 s your expected annual base salary How many years #x27 experience do you have as a customer services representative Report this job advert

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