Bolton Clarke B

Team Leader - Personal Care Workforce (BB-D50A2)

Found in: Fidanto AU

We re currently searching for an experienced leader help guide our field team day to day to ensure our clients needs are met within the required timeframes and parameters.Reporting into our Operations Manager, you ll work closely with our Management team and other stakeholders to ensure the team work in a flexible and collaborative manner to deliver positive client outcomes. A week in the life Provide line supervision and support for a team of Personal Care Workers PCW ensuring they provide services at best practice standard and aligned to Bolton Clarke s values and Code of Conduct Work closely with the Operations Manager and other key stakeholders to plan for future workforce forecasts Actively monitor caseloads, new referrals and allocations Undertake administrative responsibilities associated with the role, including those associated with quality improvement and monitoring Work closely with the rostering scheduling team to ensure that services to clients are not compromised and achieve optimum utilisation Recruit,select, induct and develop staff as well as actively supporting their safety, health and wellbeing and that of our clients Ensure all participant plans meet compliance and reporting requirements Work closely with the Operations Manager in reviewing and developing systems and processes Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems Supervise and support service coordination staff, including competency assessment and identification of training needs Provide relevant and timely feedback to the Operations Manager and other relevant key stakeholders relating to client issues, external provider issues or any other issues which may impact on the program or client care Qualifications and Experience Certificate IV Community Services, Certificate IV in Leadership Management or equivalent with with experience in a similar role. Excellent staff leadership and supervision capabilities Problem solving and decision making skills with the ability to think on your feet Highly developed assessment skills and the ability to creatively problem solve care situations Excellent communication and interpersonal skills with a caring disposition Proven ability to contribute to and, work as part of a dynamic team in addition to operating independently Demonstrated skills in networking, liaison and the development and maintenance of strong links with relevant service providers Excellent organisational and time management skills and ability to work within limited timeframes Well-developed written, oral communication and interpersonal skills, including the ability to lead discussions, problem solve, mediate and resolve conflicts Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at vicrecruitment to live and workYou must have the right to live and work in this location to apply for this job.Report this job advert

calendar_today3 days ago


location_on Melbourne, Australia

work Bolton Clarke

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