DES Claims Consultant (BB-53C71)
Found in: Fidanto AU
Description:About Us atWork Australia is a leading employment services provider working with Australians across the nation. We empower job seekers, supporting them to build better working lives.To do that, we work with people to identify their goals and aspirations, build skills and job-readiness and support them through interviews and into employment - as well as work with prospective employers to ensure their needs are met. In short, our approach is to support a person in the way that most helps them transform their life.At the heart of what we do is the belief that employment transforms lives, not only the lives of individuals, also the lives of their family and friends and the communities they live in. This belief governs all that we do, and how we do it.The Role The Claims Consultant oversees the full compliance check and lodgement of all 4, 13, 26 and 52 weeks and ongoing support claims. The Claims Consultant will also ensure all required comments and documents are added to JRL and ESS Web where needed. The Claims consultant will actively engage with the Post Placement Support Consultants PPSC , Senior Post Placement Support Consultants SPPSC and Operational team members to ensure outcome claims are maximised with accuracy and with the required documentary evidence.Key Responsibilities - Liaise closely with the appropriate atWork Team Members, including Post Placement Support team, Job Coaches, Service Managers and Regional Managers in relation to 4, 13, 26, 52 week outcomes and Ongoing Support claims. - Maximise revenue by maximising full outcomes and capturing bonus outcomes. - Identify areas where alternative or additional training and support is required and facilitate the provision of this support. - Ensure outcome targets are achieved as set by the DES Claims Manager. Provide support and direction to the Post Placement Support team to ensure all ESA 's meet outcome targets of outcomes via advice and support to employer to engage the wage subsidy and - Ensure full compliance with Employment Services Contract by passing internal and external audits, as well as compliance with internal policies and procedures.This opportunity is a Full Time Max Term Contract until June 30, 2023, with the likely view to extend into our next government contract.We are looking for a result focused individual, who has a real passion for helping people achieve their goals.You will have - a demonstrated ability to work in an outcome-based environment towards high performance results. - Ability to provide a high level of customer service. - Demonstrated ability to read and interpret guidelines and follow Department and atWork processes and procedures. - Experience using email, CRM and Databases, intranets and sourcing information via internet. - Highly developed interpersonal skills including an exceptional capacity to manage relationships with tact and diplomacy. - Strong written and verbal communication. - A high degree of flexibility, adaptability and willingness to learn and grow. - Outstanding organisational skills including the ability to work accurately, with a high attention to detail. - Advanced Microsoft Office skills including Word, Outlook, Excel and PowerPoint.Benefits - Ongoing career development and national opportunities - Access to a range of learning opportunities, including individual training and mentoring - Access to a range of benefits including discounts for health insurance, banking and home loans and - Ability to purchase additional leave.APPLY NOW Further details about atWork Australia and how to apply can be found on our website Please contact Zoe Bott on 03 8648 0992.You are welcome here.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.
calendar_today18 hours ago