customer service advisor (BB-4AEAF)

Found in: Neuvoo AU

  • Join the world’s leader in Sustainable transportation
  • Perm full time role, career progression, training & development
  • Global brand, employment stability, Record Growth in 2020
  • Life at Scania

    For more than 120 years, Scania has been at the forefront of the automotive industry and today is one of the worlds most recognised and respected commercial vehicle brands. From small beginnings in Sweden, Scania has developed into a leading multinational producer of heavy trucks, buses and engines.

    Today, Scania is a member of the Volkswagen Group and as such sits within a prestigious portfolio of brands including Lamborghini, Bentley, Audi and Porsche.

    Our purpose is to Drive the Shift towards a sustainable transport system.

    At Scania, our people are our most valuable asset. Being part of the Scania family offers employees an exciting future in an environment that is steered by inclusive core values that foster individual responsibility and personal development.

    What you will do

    As part of the Campbellfield Customer Service Team you will be responsible for;

  • Working closely with the Parts Manager & Workshop Controller to ensure effective delivery of work orders
  • Managing quotes, payments and credit checks
  • Create and invoice work orders, job lines and allocate work to the workshop for planning of activity
  • Conduct vehicle handovers
  • Who you are

    Your experience in the Heavy Vehicle industry, (essential), will ensure you are successful within our organization. Your excellent communication and interpersonal skills will help you to drive positive business along with the following:

  • Ability to think on your feet and show initiative
  • Strong abilities in time management, organisation and administration
  • Effective in problem solving, negotiation and influencing
  • Professional written and verbal communication skills
  • Mechanical or workshop aptitude
  • Current HR license (preferred) or company willing to sponsor obtaining license
  • What we can offer you

  • A dynamic and inclusive work culture - be part of a great team environment
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
  • A company that is growing with potential for career progression
  • calendar_today5 days ago


    info Permanent

    location_on Campbellfield, Australia

    work Scania

    I expressly authorise the Terms and Conditions

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