Service Delivery Officer (TAS and VIC) (BB-D6B17)
Found in: Whatjobs AU
Description:We’re building a leading tax and superannuation administration known for contemporary service, expertise and integrity. Our work makes a real difference to the lives of Australians and contributes to their economic and social wellbeing. Our people are committed, innovative, client-focused and collaborative. We are an inclusive workplace. We celebrate and champion diversity to reflect the community we serve. We are a flexible employer and are open to discussing employment arrangements that suit you best at this time. Work within an environment that encourages participation, recognises effort and works to build capability and expertise.
We are looking to fill roles in our Service Delivery Group.
As a Service Delivery Officer, in our Client Account Services business area, you’ll respond to enquiries from the community and provide information and support to help our clients meet their taxation and superannuation obligations.
You’ll build and sustain positive client relationships and exercise good judgment when resolving enquiries. You’ll use high attention to detail when maintaining the integrity of ATO records and be responsive to rapidly changing priorities.
You’ll work collaboratively within your team, share knowledge and have a continuous improvement mindset.
Your work will involve extensive client contact in a scheduled environment. You’ll interact with the community through multiple communication channels including phone, paper, webchat, email and online portals.
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