Branch Manager (BB-9AEE8)

Found in: Neuvoo AU


Branch Manager – Rockhampton

Brand – Wormald | Rockhampton, QLD | Full Time

  • Iconic Business
  • Fire Protection Experience Preferred
  • Relocation Assistance Available
  • Are you a Rockhampton regional local looking to further your career? Or perhaps you are looking for a change of scene?

    Based on the Fitzroy River in Central Queensland, Rockhampton is home to a wide variety of activities including fishing, bushwalking and dining. Known as the beef capital of Australia, the city has all you need, with excellent educational facilities, including its own university campus and one of the largest hospitals in the region.

    Wormald has been servicing , designing, installing fire protection systems since 1889 and operates in over 30 centres across Australia. We are a leading fire protection company in the region and are seeking a Branch Manager responsible for our Rockhampton and Gladstone operations.

    Reporting to the Regional Manager – Central Queensland, this role will be responsible for the delivery of a safe place of work, superior customer performance, sustained profitability and growth.

    You will operate at both a strategic and tactical level, driving operational improvements and delivering on service KPIs to ensure the business achieves financial and other business targets.

    Specifically, you will have responsibility for:

  • Continued development of EH&S action plans and implementation thereof driving a relentless culture of zero harm to our employees, contractors and the environment.
  • Achievement of financial targets including margins, operating income and cash generation.
  • Completion of timely and accurate forecasting. 
  • Ensuring customer targets and contractual commitments are achieved or bettered. 
  • Driving workforce productivity ensuring the effective use of team members. 
  • Developing and implementation of strategies to ensure the existing customer base is secured and new opportunities are maximized. 
  • Maintaining an effective working knowledge of industry activity and Fire related legislative/code compliance. 
  • Developing effective customer relationships throughout various levels of the customer’s organization ensuring customer satisfaction. 
  • Effective management of customer complaints/concerns. 
  • Reviewing and refine methods of operation including the use of technology. 
  • Continuing to develop a productive, motivated team with the establishment of clear objectives, managing staff matters promptly and effectively. 
  • Ensuring the necessary skills sets are in place to deliver business objectives.
  • You will have previous experience in the Fire Protection Industry or an allied electrical building services background, together with a high degree of business acumen, drive for results and a passion for exemplary customer service.

    In return an attractive remuneration package will be offered together with the opportunity to live and work in one of Queensland’s most famous cities. Ongoing career development and relocation assistance are available for the successful candidate.

    Come and join a premier fire protection provider and start your new career by applying below now.

    calendar_today1 day ago

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    location_onRockhampton City, Australia

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