Real Time Analyst (BB-B7AC7)
Found in: Neuvoo Bulk AU
Alinta Energy is coming to the Latrobe Valley – We are investing in Australian jobs, to deliver better service and support to our customers across Australia. Our Customer Experience Hub will be opening in 2021 and will create over 230 new jobs in the Gippsland region, located in a brand-new facility. Working for Alinta Energy in the Latrobe Valley will give you the opportunity to grow your career whilst gaining exposure to industry- leading technology and applications to support and drive customer excellence.
We’re determined to make energy more affordable and we are committed to securing an energy mix that delivers on this challenge.
We are looking for two Real Time Analyst to join our brand-new operation in Morwell. You will be accountable for managing the real time schedules of our Customer Experience Hub to ensure our teams are staffed appropriately based on forecasts in the business. You will closely monitor call volumes and trends to make informed recommendations to the business to deliver the best customer experience.
Responsibilities will include:
To be successful you will have:
If you are resilient and thrive operating in a complex and changing environment, are a self-motivated individual with a passion for Forecasting analytics, we want to hear from you!
Let’s spread the positive energy together…
Working at Alinta Energy you will have access to a range of benefits, such as:
Alinta Energy is a Circle Back Initiative employer – we commit to respond to every applicant.
Click “APPLY” to submit your application. Closing Date:
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