Main Duties: Perform planned services on MULTIVAC Australia supported equipment installed on customer sites; Travel to customer sites as required to diagnose and rectify technical issues causing breakdowns; Investigate and proactively work to correct problems where machines are not performing at required levels; Perform machine services and rebuilds in MULTIVAC workshop as required; Provide technical phone support to customers where onsite attendance is not able to be provided; Liaise with management on service-related matters within Australia; Attend machine-specific training courses as directed; Comply with local safety guidelines and ensure risks are identified and controlled whilst working on customer sites and MULTIVAC offices.
Reports directly to State Service Manager
Relationships and Authority:
An Electrician’s Licence “A” Class OR be a trade qualified Fitter / Mechanic with a Restricted Electrical Licence; Experience in the food industry packaging or processing equipment is essential ; Ability to interpret electrical and pneumatic drawings; Proven customer service skills; Willingness to work weekend, travel at short notice and work flexible hours as required; Current Drivers Licence; A strong work ethic and excellent communication skills.
For further information or to submit an application, please contact Jenny Dimmick via email: jenny.dimmick(at)multivac.com.au