Randstad

customer service representative (BB-846D8)

Found in: Neuvoo AU

Description:

job description

  • Ongoing temporary assignment - immediate start
  • Onsite parking, 38 hours per week
  • Silverwater Location

    • The Company:

    A leading and innovative automotive organisation with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a busy team.

    Position

    You will provide exceptional customer service to key clients and to contribute to the operation of all divisions within the company.

  • Act as an initial point of contact for customer enquiries
  • Liaise with customers regarding the time and day for the fitting of the product, and update the customer of any changes.
  • Provide product information and pricing to customers
  • Identify customer specifications and requirements, facilitating fitting dates and payments
  • Checking in of customers
  • Data entry into systems
  • Generating invoices.
  • Liaise with internal and external stakeholders

    • Candidate

  • Proven experience in a similar customer service role
  • Strong attention to detail, able to work in a busy environment
  • Have the ability to build rapport with stakeholders
  • Demonstrate exceptional interpersonal skills
  • Intermediate skills in Microsoft office

    • The Benefits

  • Onsite Parking
  • Immediate start on offer
  • Friendly, supportive team and manager

    • calendar_today1 day ago

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