Veritas Recruitment

I.T Support Level 1 & 2 (BB-7F82D)

Found in: Neuvoo AU


We are seeking an experienced IT Support Officer to manage all internal company IT processes and provide IT support for employees. The successful candidate will be self-motivated, possess independent problem-solving skills and display good interpersonal skills. As the go-to for all internal support, this highly valued role is an ideal opportunity for a passionate IT employee looking for the next step in their career.

Key responsibilities

  • Providing IT support to staff and management across all business units
  • Managing user accounts across all IT Systems including set up for new starters to the business, including workstation and IT induction set up and employee exit processes
  • Participate in roll out of IT projects including coordinating internal and external resources as appropriate
  • Monitor and maintain technical infrastructure, storage and network traffic to optimise performance and efficiency across the business
  • Patch management of servers, workstations and associated systems to ensure maximum system reliability and compliance
  • Maintain and adhere to IT and business policies, procedures, standards, guidelines and strategy
  • Providing mobile device iOS support
  • Assess the business impact of IT incidents and escalate when required

Software and Systems

  • Windows 7, 8, 10, Windows Servers 2008, 2012, 2016, Microsoft 365
  • Office Products (Access, Excel, Project, Outlook, Word, Visio, Skype for Business and Teams), Exchange and SharePoint
  • Active Directory, DNS, DHCP, FTP, Group Policy, Power Shell, RDP, Terminal Server and VPN
  • Experience with Exchange Servers and File Servers
  • Mobile management Systems
  • Avaya & CMS experience - Not critical experience
  • MS Dynamics - Not critical experience

To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Adrian Strange on +61 2 7904 1555.

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info full time

location_onSydney, Australia

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