Maxima

Customer Service Officer (BB-0CF23)

Found in: Neuvoo AU

Description:

About the company

Our client, located in the Northern suburbs, is a state of the art sports and recreation centre and offers a wide range of sport, fitness and recreational programs to the general public.

About the Role

It’s an exciting time to join this world class facility and stamp your own flair on this role. You will be the face of the centre, meeting and greeting customers and handling enquires. This casual position offers a range of shifts on Monday – Friday 4.00pm – 11pm and Weekends from 8.00am – 10.00pm.

About You

  • You are a quick learner
  • Enjoy working in a fast pace environment
  • Love interacting with people
  • Have the confidence and passion to provide awesome customer service
  • Enjoy being part of a team
  • Duties

  • Meeting and greeting visitors to the centre
  • Arranging centre bookings relating to activities, usage of courts, meeting and function rooms
  • Accepting and processing payments from visitors and groups
  • Handling customer enquiries both face to face and over the phone
  • Assisting with and resolving customer queries, complaints, and issues that may arise
  • Opening and closing the Centre
  • Experience & Qualifications

  • Previous experience in a customer service role and handling cash transactions
  • Previous experience working in a sports recreation centre is advantageous
  • Working with child clearance
  • First Aid certificate
  • Links Module Software experience is advantageous
  • Benefits

  • Dynamic and supportive team environment
  • Brand new facility & equipment
  • Opportunity for career development
  • calendar_today1 day ago

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