Belgravia Leisure

Receptionist (BB-B1678)

Found in: Neuvoo AU


The Role

Our Receptionists are the heart of our business providing important services such as greeting our regular users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Receptionist is to deliver first class service to our members ensuring it’s in line our Mission, Vision and Values. 

Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and activity bookings
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Participate in in-house training 
  • Maintain currency of qualifications
  • Comply to all OH&S standards
  • Opening/closing of the centre in accordance with security and safety procedures
  • flexible work availability 
  • Skills & Attributes:

  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in telephone techniques and etiquette
  • Essential:

  • Current First Aid Certificate (Workplace Level 2).
  • Current CPR Certificate.
  • Police Check
  • Working with Children Check
  • calendar_today22 hours ago

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