Department of Home Affairs

Customs Group, Trade Compliance (BB-F2680)

Found in: Neuvoo Bulk AU

The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic and national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure. The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force delivers critical border protection and national security outcomes while facilitating the movement of people and goods across the border. The Australian Border Force's mission is to protect Australia's border and enable legitimate travel and trade. Our people are integral to achieving our mission to protect Australia’s border and manage the movement of people and goods across it. We offer challenging and diverse careers that touch upon many parts of Australian life – industry and commerce, trade and travel, our national security, the protection of our community and the security of our offshore maritime resources and environment. Our success depends largely on our ability to foster the innovation, efforts and diverse skills of our people. We strive to create a motivating and rewarding working environment in which we value performance, our people, integrity, service and service standards. We encourage applications from Indigenous Australians, people with disability and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential. For more information The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. For further details, refer to the Workplace Determination at

Overview of the Branch and Section:
The Customs Division pursues and manages policy and regulatory frameworks, to support the movement of travellers and goods across our borders to support Australia's economy and security.
The division drives a progressive agenda that seeks an enhanced and seamless trade and traveller experience. We engage strategically with industry in developing and implementing innovative policy and regulatory initiatives.

As part of the Customs Group within the ABF, Trade Compliance operates as a national program delivered through a network of regional teams comprised of highly skilled officers that provide technical expertise across a range of trade risks. We deliver operational pre and post border trade compliance activity which is informed by risk and utilise evidence based assessments to prioritise activities and treatments within a documented planning and governance process.
Trade Compliance works in close partnership with industry and other government agencies to identify emerging trade and goods compliance issues and to encourage sustained adherence to Australian regulatory requirements. This includes reviewing the compliance mechanisms in place to assist industry in increasing their levels of compliance, improving the ways serious non-compliance is addressed and minimising the impact on those entities that are complying with the law.
Trade Compliance is responsible for addressing two main categories of risk in the cargo environment – regulated goods and economic harm both post and pre border as follows:

Regulated Goods – Our targeting and intervention approach provides a level of assurance to the community and the Government that the importation and exportation of prohibited, restricted or regulated goods are properly declared at the border and intervention occurs in instances of non-compliance. This covers a wide range of goods including those that present a significant threat to human health and safety.

Economic harm – We ensure that exported and imported goods comply with rules of trade so that competition occurs on a level playing field. This includes the correct payment of duties and taxes, compliance with trade remedy measures and the correct use of concession schemes and free trade agreements.

These activities contribute directly to the ABF’s trade enforcement priorities and objectives.

About the role:
As the supervisor of a Trade Compliance operational team you will supervise officers who evaluate and risk assess targeted consignments to ensure accuracy and compliance with legislation.
They also respond to internal and external queries and appropriately treat any non-compliance detected.

Specific Responsibilities Include:
  • Undertake research, analysis and evaluation of a technical nature
  • Provide accurate and specialised advice concerning trade and goods compliance activities
  • Liaise with and build productive working relationships with a broad range of internal and external stakeholders including industry
  • Draft reports and submissions of a complex nature
  • Effective team supervision and management 
  • Apply comprehensive work knowledge, precedent and established legislation, policy, procedures and guidelines to situations
  • Propose and facilitate innovative initiatives and contribute to business improvement strategies
  • Initiate and positively contribute to changes in workplace practices
  • Create and maintain Commonwealth records in line with the Department of Home Affairs Records Management Policy
  • Model and promote the APS values, integrity and professional standards, including fair and equitable behaviour, and apply the principles and procedures of work, health and safety within the work area; and
  • Contribute to and support strategic objectives.

  • Our ideal candidate:
    Trade Compliance is looking for:
  • High performing people with supervisory experience in a regulatory environment requiring legislative-based decision making
  • Ability to lead and inspire teams across a range of fast-paced, high volume, work areas
  • Excellent written and verbal communication skills
  • Proactiveness, resilience, adaptability, responsiveness and highly organised
  • Committed to the highest level of ethical behaviour, integrity and professionalism.

  • Specific duties/responsibilities:
    As the supervisor of a Trade Compliance operational team you will effectively supervise a team of officers who risk assess targeted air and sea cargo consignments, appropriately treat any non-compliance detected and ensure accuracy and compliance with legislation and policy.
    You will undertake research, analysis and evaluation of a technical nature and provide accurate and specialised advice concerning trade and goods compliance activities. This will include drafting reports and submissions of a complex nature.
    Building productive working relationships with a broad range of internal and external stakeholders including industry will be essential to your success.
    It is expected you will model and promote the APS values, integrity and professional standards at all times.

      Role requirements/qualifications:
  • Working knowledge of the tariff, valuation principles in relation to imported/exported goods, rules of origin and trade remedy measures including dumping and countervailing duties (desirable)
  • Knowledge of principles of administrative law and decision-making (desirable)
  • Knowledge of the ABF’s Approach to Trade and Goods Compliance
  • Knowledge of relevant legislation
  • Sound understanding of supply chain and broader ABF activities as they relate to the movement of goods across the border
  • Knowledge of the Licensing regimes for Licensed Customs Brokers, Warehouses and Depots
  • High level written and verbal communications skills
  • High attention to detail
  • Understanding of legislative powers and their limitations when in an operational environment; and
  • High levels of ethical behaviour, integrity and professionalism, strong communication skills, committed to a high level of service and responsive to requests.

  • To be eligible to work with the Department of Home Affairs you must:
  • Be an Australian Citizen;
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process;
  • Obtain and maintain the required AGSVA clearance;
  • Obtain and maintain a current Employment Suitability Clearance;
  • Undergo a health assessment (where applicable)
  • Mandatory (and where applicable, role specific) screening questions are used within the application to ensure all successful applicants meet these minimum requirements of the Department.

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