Associate International Account Manager (BB-B2697)
Found in: Neuvoo Bulk AU
Description:Job Summary: As an Associate International Accounts Manager, you will provide financial services representation to Caterpillar Dealers, Caterpillar Business Units and Assigned Mining accounts. Develop financial solutions to support the sale of Caterpillar Products and Services. Liaise with local Caterpillar Financial offices to initiate, book and service the financing.Responsibilities may include but not limited to: •Provide advice to customers and dealers on all aspects of equipment financing, including; financial products and structuring, legal, tax and accounting due diligence.•Initiate and develop customer relationships through an in-depth knowledge of assigned accounts including; management and general operations, Caterpillar sales data and financial statement information. •Actively research industry trends and markets to assess opportunities for new business with assigned accounts. Collect market and competitive intelligence, develop account plans and formulate medium and long-term strategies to drive financial revenue.•Attend and represent Cat Mining Finance (CMF) at industry trade shows and seminars and support dealer marketing and sale events as required.•Negotiate financial terms and conditions with customers; prepare financial proposals, provide input for credit requests and recommendations as required.•In conjunction with the Tax and accounting teams, review specific country issues relating to taxes, collateral security, legal rights, currency risk as well as political and economic data. •Liaise with CMF legal counsel to understand documentation requirements for transactions and negotiate with customers to achieve appropriate commercial outcomes. •Assist the Transaction Team or International Account Managers to complete financial transactions and ensure a strong customer experience during financial close. •Collaborate with Caterpillar dealer(s) and Resource Industries to help drive Caterpillar mining equipment sales within the Caterpillar Financial Risk Appetite model. •Manage expectations of all stakeholders during the process, including dealer and business unit partners. •Aid the Portfolio Team as required in the collection of any past due receivables, equipment return and repossession, or restructuring of accounts. Also, provides off-lease solutions to customers to support inventory goals as well as promoting CFSC inventoried machines when and where appropriate. •Work with Caterpillar’s international overseas marketing subsidiaries and divisions.•Understand the established continuous improvement objectives for the department. •Measures progress toward the continuous improvement standards and ensure that the necessary measurements are maintained. •Participate in the resolution of any identified problems. •Analyze data and makes all business decisions based on such analysis.•Understand the Harassment policy of the company and is responsible for its application in all aspects of employment.Position Requirements: •Knowledge of the Mining Industry (favorable but not essential) •Understanding of related Caterpillar segments which may include Rail, Construction and Resource Industries. •Demonstrated knowledge of asset backed equipment finance products and services and the ability to develop innovative leasing structures to meet various business opportunities.•Understanding of Caterpillar Mining products, their applications and markets.•Thorough understanding of CFSC credit and lending policies and procedures, currency risk, legal documentation (i.e. leases, conditional sales, promissory notes, etc.) and pricing models to negotiate acceptable pricing and terms on transactions. •Expectational relationship management skills and the ability to develop and enhance customer and dealer relationships.•Be able to analyze customer financial statements and apply financial modeling and forecasting techniques as required.•Ability to monitor market conditions to ensure competitiveness of financial products and pricing, while assuring adequate commercial returns for risk taken.•Must be willing to travel both domestically and international •Understanding of cultural protocols in different regions and jurisdictions and ability to adapt to diverse cultures is important, multilingual skills are very desirable. •Multilingual skills are helpful, but not required.Required Experience: •A university degree in a related field or prior extensive experience in credit, customer services, collections, marketing, financial statement analysis, and/or a similar position•Must be a self-starter, with the ability to work autonomously and as part of a global team•Expectational customer services, with a good eye for detail.
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