Desktop Support Analyst L2 (BB-8A04A)

Found in: Neuvoo AU


Are you driven by helping end users with their technical hardware and software applications? Do you have a CAN DO approach to our work? Would you want to be proud and work for a company that respects its people and is at the forefront of technology? We are looking for a Desktop Support Analyst to support one of our Defence customer sites.

The role will be responsible for the provision of customer-centric onsite End User Support to the client. You will provide support in multiple areas including operating System and desktop management client software, PC systems and peripherals & smart devices.

Core Skills & Requirements

  • Technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC’s, printers, media and audio visual equipment BYOD and mobility;
  • Knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office 2007 through 365, Antivirus software and systems;
  • Understanding in Active Directory, Microsoft Exchange, SCCM, End-Point Imaging;
  • Working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures;
  • Strong verbal and written communication, ability to articulate technical information to the target audience.
  • NV1 (NV2) preferred
  • calendar_today4 days ago

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