ABOUT THE ROLE
The Store Manager develops and implements operational plans for the store to further assist delivery of the company strategies and goals. They are expected to operate at all times within the framework of Bob Jane Corporation’s guidelines, policies and procedures and applicable laws and regulatory standards.
Manage and maximise the overall performance of the store to achieve the operational and organisational goals in relation to sales, profit, people and compliance.
Build and maintain customer relationships based on integrity and trust of the BJC Brand to
grow market share
grow customer base
create customers for life
Day to day duties include but are not limited to the sales of tyres, wheels and associated services, customer service & bookings and stock management. Basic HR skills are required as management of staff, as well as team building, etc are an integral part of this position. You will harbour a strong customer focus; combined with the energy to meet the demands of our fast paced environment. You must be reliable, enthusiastic and possess good communication skills. You will have and be able to demonstrate excellent leadership and motivational skills.
In this role you will be responsible for: Increase sales and profitability by promoting/recommend approved products and services Monitor financials of store including P&L, End of Day/Week/Month/Year reports, daily banking, debtor control and creation of individual business plans Coordinate merchandising and pricing Process store sales, operate and maintain all POS equipment, including Marlin, EFTPOS and all POS material and literature Maintain store security by adhering to T-Marts policies and procedures, including safe, alarm, key, opening and closing procedures Manage labour including creating maintaining and approval of rosters, and managing and processing employee leave in line with payroll requirements Stock Management: Monitoring and managing stock levels Ordering Monthly stock takes and adjustments Assisting and managing stock returns, credit procedures, debtors Manage the administrative duties of the store, including report preparations for senior management Liaise with book keepers/finance team to assist in the resolution of any financial issues Participate in monthly meetings and support state/regional and other senior managers within BJC Manage and monitor the daily operations of the team to maintain the highest standard of workmanship in all areas of the store Ensure building and equipment maintenance is conducted as per policy and necessary equipment is available for use Responsibility for compliance with all company policies, regulatory standards, applicable legislation Ensure the provision of high quality service beyond expectations to develop and maintain long term relationships with our customers Drive a culture of respect through demonstrating qualities that lead the team and improves performance Recruitment and selection of quality people to continue to strengthen the service mantra of BJC Training & Development of the team
ABOUT BOB JANE T-MARTS:
Founded in 1965, Bob Jane T-Marts has established itself as Australia’s leading independent tyre retailer and has a national network of franchised and company owned tyre retail stores that provide exceptional service across approximately 150 stores nationwide.
Bob Jane T-Marts have a total commitment to effectively serve the motorists of Australia with a level of service beyond their expectations, using the highest quality products and at the most competitive price.
Together with our extensive range of tyres, we stock a broad range of wheels and reliable batteries for passenger vehicles, 4WDs, vans and light trucks. Our expert wheel alignment and wheel balancing services use the latest in computerised technology, making sure Bob Jane T-Marts keeps you on the road for longer.
Embracing over 50 years of experience, Bob Jane T-Marts remains the most trusted name for tyres, wheels and batteries in Australia.
WHAT YOU WILL NEED:
We are looking for someone with the following skills, experience & attributes. Minimum of 2 years experience in retail/sales in the tyre, automotive, mechanical or similar industries would be highly regarded A current driver’s licence - Essential Demonstrated Leadership and management skills preferred Experience in the preparation and execution and management of financial budgets Excellent customer service skills Honesty and integrity Have a cheerful "Can do" Attitude Strong communication & interpersonal skills Previous tyre fitting, balancing and fault diagnosis experience preferred, but not essential Problem solving ability Sound knowledge and adherence to OH&S practices Must be able to work on Saturdays Appropriate Australian working rights Have a genuine interest in the industry Willing to undertake ongoing training and development