KinCare

CHSP Intake Coordinator (BB-FDD8E)

Found in: Neuvoo AU

Description:
  • Do work that matters - make a difference in the lives of Elderly Australians
  • Join a growing company & industry 
  • 3 month part-time role working regular business hours
  • We are seeking an experienced customer service professional to join the KinCare team in this Intake Coordinator role for a permanent full-time contract.

    The Intake Coordinator is responsible for connecting with prospective customers over the phone to promote KinCare as the provider of choice for in-home aged care services and to on-board customers into our program.

    The role also liaises and negotiates with internal teams to direct services appropriately, including collaborating with our Scheduling team so that Customers are set up with a seamless, timely service.

    This opportunity is suited to someone who enjoys interacting with people over the phone and helping people in the community to be connected and supported, ensuring quality of life and wellbeing. 

    Benefits:

  • Doing work that makes a positive difference in your community
  • Gaining experience in Australia’s fastest growing industry
  • Joining a successful, growing company with lots of opportunity for progression
  • Constant engagement with customers and stakeholders across our business
  • Take advantage of free social club events, Pilates classes plus fruit and snacks daily
  • Skills and experience required: 

  • Recent experience in a phone-based customer service role
  • Successful track record in promoting a service and meeting targets
  • Excellent communication, customer service, influencing and negotiation skills
  • Strong time management skills, process driven and able to work under pressure
  • Solid computing skills and experience using a CRM
  • Knowledge or experience of home aged care packages and services would be an advantage

    To apply, please click the apply button and complete the application process.  Our roles are subject to mandatory police checks.

    calendar_today15 hours ago

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    location_onEast Melbourne, Australia

    work KinCare

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