NSW Department of Communities and Justice

Talent Pool - Case Management Officer - Various Locations across NSW (BB-64638)

Found in: Neuvoo Bulk AU


About us

Corrective Services NSW (CSNSW) delivers professional services in custodial settings and programs in both custodial and community settings to reduce the risk of re-offending and enhance public safety. As an important element of the criminal justice system, CSNSW manages offenders in custody and in the community. CSNSW works in partnership with other government and community agencies to ensure that inmates, offenders and their families are supported.

About the role

This role is responsible for a caseload of inmates utilising evidence based practice and assessments to maximise opportunities for intervention and to reduce reoffending.

Reporting directly to the Senior Case Management Officer, Case Managers work with inmates in custody, based in Correctional Centres. The duties include but not limited to:

  • Manage a case load of inmates with varying needs and risk.
  • Develop holistic case plans in collaboration with inmates to reduce the risk of reoffending on release.
  • Make referrals to programs and services within Corrective Services.
  • Utilise evidence based assessments in working with inmates.
  • Collaborate with other CSNSW areas to ensure case plan goals are met.
  • Completion of the Cert IV in Correctional Practice is a requirement of this role. Successful applicants will be provided with this training.

    For further details please review the

    About You

    You are resilient, have good organisational and self-management skills and are motivated to make a difference. You have experience working in a strengths based and solution focused manner, motivating clients with challenging behaviours to effect change. You ideally understand the correctional environment and have a knowledge of working with people in custody.

    How to apply

    To apply for this role you need to submit an application online via

  • Include a covering letter maximum (2) pages and an up-to-date resume of no more than four (4) pages which clearly details your skills, experience and capabilities relevant to this role.
  • For application enquiries or technical issues, please contact the Talent Acquisition team at recruitment@justice.nsw.gov.au

    For more specific information about the role please contact: Clare Hargrave, Senior Project Officer, Services Development and Integrity Team on 02 8346 1065 or by email at

    A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager.

    From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.

    Closing Date: 8th March 2021, 11.59pm AEST

    Inclusion and Diversity lies at the heart of how we recruit

    We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+ and other diversity groups.

    If you require an adjustment within the recruitment process, please contact Maliha.shafique2@justice.nsw.gov.au or 1800 810 316 and advise us of your preferred method of communication.

    If you are looking for more information about workplace adjustments at DCJ, please visit our .

    calendar_today2 days ago

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