Delaware North

Spa Manager (BB-A9753)

Found in: Neuvoo AU



Spa Manager

Lizard Island Resort is located on the World Heritage Listed Great Barrier Reef, just over an hour’s flight north east of Cairns, QLD.

We have an exciting opportunity available for an experienced Spa Manager to join our team. Specifically we are looking for a Spa Manager who is multi skilled with the ideal candidate presenting with strong massage experience and other qualifications that will help enhance our guest experience, e.g. Yoga, remedial, waxing, nails, etc.

What's involved:

  • Manage the efficient booking of treatments to maximise revenue and therapists time
  • Rostering therapists to cover all treatments and the boutique operations
  • Promote and encourage further Spa treatments and add-on sales
  • Maintain a harmonious and peaceful environment within and external to the Spa
  • Deal with customer request or complaints in accordance with Delaware North policies and procedures and in a professional manner
  • Create special experiences one guest at a time
  • Stock management/ordering, team leadership, strategic planning and marketing for Spa and Boutique operations
  • Training new team members in Spa treatments and retail selling
  • Qualifications:

  • Extensive experience in 4/5-star hotels or resorts
  • Certificate IV in Massage or Beauty Therapy, at minimum
  • Proven experience in leading, training and developing a team.
  • Commitment to guest satisfaction and excellence in customer service.
  • This property has something for everyone; whether it be diving at the world famous Cod Hole, fishing for the elusive Black Marlin, snorkelling at the giant clam gardens, or simply relaxing at one of our 24 white powdery beaches. With new and refurbished comfortable staff accommodation, Lizard Island Resort offers an energetic and social working environment whilst providing the opportunity to explore our amazing backyard.

    This is a "live-on" remote location role . Working in a remote location is not for everyone, particularly if you are used to the bright lights and fast paced life of the City, so you must think carefully about the reality of living in a remote location for an extended period of time. In return we offer a truly unique working environment with some great benefits including career development training, a free bi-monthly return flight to the mainland, discounted holidays and regular social events.

    To learn more about Delaware North Companies and Lizard Island Resort, visit our websites: and

    calendar_today3 hours ago

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    info Full time

    location_onLizard, Australia

    work Delaware North

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