Macquarie Group

Division Director, Central Services Lead, Operational Risk and Governance (BB-C783A)

Found in: Neuvoo AU


Lead our global Central Services, Operational Risk and Governance team in the management of operational risk and risk governance for the Financial Management, Risk Management, Legal & Governance, and Central Executive Groups. You will provide advice and oversight of operational risk and risk governance and work closely with senior Central Service Group and Risk Management leaders across Macquarie.

The role of Operational Risk in Macquarie is to form an independent view of Macquarie’s operational risk profile and effect change in operational risk management and culture across the Macquarie Group, through the continual refinement and implementation of the Operational Risk Management Framework (ORMF). 

As Central Services Lead, you will work with risk type owners and support the development and implementation of the Material Risk Type Governance Framework (MRTF), and provide oversight to assure Risk Type Frameworks adequately consider potential people, process and system causes of risk events.

You will drive a strong risk management culture and provide risk management expertise, independent advisory, and challenge to senior management. You will partner with and support the Central Service Groups and their teams by ensuring processes are adequately assessed to identify potential risk causes, and controls are effectively designed and built to mitigate a failure in people, process, or systems. You will also review and challenge material risk type frameworks owned by the support functions, conduct targeted assurance, monitor trends, and escalate risk concerns as required. 

You’re going to lead the team in reviewing existing and changing activity and provide sign off and approval of key ORMF processes. You will play a key integrator role for all material NFR exposures, events, and decisions aligned to ORMF processes, requiring understanding across risk-types and ability to connect the dots across risks. You will monitor trends, escalating risk concerns as required and provide an integrated, balanced view on the risk profile and emerging trends. You will share learnings across Divisions, risk types, and external sources to inform best-practice risk management.

We will expect you to be a strong leader with experience in financial management, operational risk, or assurance within financial services, you will demonstrate a deep understanding of financial management risks, control frameworks, processes and operations and have a strong understanding of effective risk governance and be experienced in the management of material risks. Additionally, you will possess a tertiary degree in finance or a related area. Relevant postgraduate degrees or professional qualifications (CA, CFA, CPA) are desirable in this role.

You will have the ability to work both independently and collaboratively within a global organisation to deliver results. You will possess excellent communication skills and an ability to synthesise information to identify themes and priorities for leaders, both in verbal communication and written reports. You will have a strong presence with leadership to drive robust and challenging conversations, with the ability to initiate and lead conversations with business leaders and Risk Management colleagues. An investigative mindset, proactive curiosity and drive to explore where business processes may fail, and with the proven ability to sustain high levels of performance in a fast-paced, output focused environment, along with working knowledge of the regulatory environment in which Macquarie operates will enable you to be successful in this role.

About the Risk Management Group

The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support.

Our commitment to Diversity and Inclusion 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Find out more about Macquarie careers at

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