Mantra

Reservations Manager (BB-9A47F)

Found in: Neuvoo AU

Description:

Located within Kingscliff’s Salt Village on NSW’s’ north coast, Mantra on Salt Beach offers a working environment that combines natural beauty and a village atmosphere, with its surrounding shops and food outlets. The adjacent scenic cycleway follows pristine beaches for miles, it has a great bar and restaurant, and is popular with conference organisers, with facilities for up to 300 delegates.

We have a rare opportunity for an experienced Reservations Manager to lead our Reservations Team.

Here is a rare opportunity for a well versed Reservations Manager to lead our Reservations Team. You will work closely with the Revenue Manager and General Manager to ensure yield strategies are implemented and property targets are met.

There are a few things that will make you shine in this role – having a positive attitude, a flexible approach, and the ability to support and communicate effectively with the Front Office team. Your previous experience in the leisure market will ensure you can meet our guest’s expectations while maximizing our rates and occupancy. A strong financial acumen and ability to solve problems will make you perfect for the role. This role will draw on your natural sales flair and ability to build rapport and maintain strong client relationships to fulfill our guest service philosophy. You will be a confident communicator with a natural sales style that promotes the conversion of enquiries to sales.

In terms of technical skills, this role calls for a high level of computer literacy, specifically around Microsoft Excel. You will have an exceptional ability to think ahead of the game and forecast accordingly, you will also possess a strong understanding of yield management. Experience with SiHot would be highly advantageous however not essential.

When applying, make sure you tell us about your service style. We would love to hear about the way you look after your guests in your current role.

If this sounds like your next career move, we would love to hear from you!

calendar_today16 hours ago

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info Full Time

location_onNorthern Rivers, Australia

work Mantra

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