When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world. Masterpack ERP Programmer/ Administrator Reports to: Manager, Information Technology, ANZ Position Location: ANZ How you'll make an impact:
You will provide excellent Masterpack ERP programming, system analysis and administration support for the ANZ business by ensuring that the core ERP application is available at all times during business hours. You will plan and implement ERP/ OS and DB version upgrade as well as take the lead locally on global IT application related projects, working with regional colleagues. What will you do? Drive IT Support excellence for ANZ business for all their core ERP needs. Manage the support all ERP users across different sites and time zones. Manage the configuration, installation, and upgrades of ERP Application, Database and AIX Unix Manage daily server backups with 100% reliability Develop, plan and implement software upgrades Ensure appropriate application, DB and OS maintenance is performed to allow 100% uptime Plan hardware refresh and vendor support & maintenance is up to date Ensure servers / client computers are patched with critical updates. Helpdesk Management - Manage the ServiceNow ANZ Support queue ensuring SLA are met to 100% Build relationships with key functional internal customers and focus on improving the customer experience Work with regional and global teams to continuously improve consistency of support and service delivery How will you get here? Education: Tertiary qualification in Information Technology or related field ITIL Foundation qualifications Experience:
Skills used in Managing Thermofisher Masterpack environment. AIX Unix server HMC managementBasic understanding of System Partition management via the HMC (ability to allocate memory, cpu and disk resources, perform remote management e.g. lpar restart etc)Understanding the function of the NIM server Vio server managementBasic understanding of use of Vio Server to manage available resources AIX Storage maintenanceUnderstanding & management of AIX Unix storage & filing systems and conceptsPhysical volumes, Logical volumes, Volume groups, RAID & mirroring, journalised filing systems. AIX resource monitoringAble to use memory and diagnostics tools to check on resource usage (e.g. LPAR2RRD tool, nmon, ps etc)Able to identify and manage/resolve resource issues AIX network monitoringAble to investigate network issues working with global network team.Able to manage TCP/IP configuration at AIX level User loginsUnderstanding & management of the Kerberos Network Authentication methodInvestigate and diagnose issues with user logins at Unix levelManage failover to local passwords if KNA fails and failback also Unix programming & software managementScripting (k-shell and c-shell scripting)Perl scriptingANSI C programming and building (using GCC and GC++ compilers)Common Library ManagementInstalling software packages & managing requisites and contentions (install, rpm, yum)Some basic understanding of Python File transfer utilitiesftp, sftp, psftp, curl, wget, scp, rsync etc Veeam backup management Set up and manage lpd printers Understanding of AIX Auditing and other security concepts SAMBA management Universe Database: Understanding of Universe hashed and dynamic hashed files & indexingMonitor and maintain data file sizes for performance tuningMaintain B-Tree indexing Database replicationMonitor and maintain database replication to the DR serverUnderstanding of how to fail over/fail back in a DR situationMaintain replication configuration Perform Universe database upgrades Manage and configure Universe Print Spooler Monitor and manage database locks and deadlocks Universe RPC knowledge Understanding of Universe Basic esp. extended functionsXML handlingInteraction with RPC clients (primarily SOAP servers) Licence administration (especially Connection Pooling)
SB/XA 4GL Server: Set up and maintain users and user groups in SB/XA and understand SB/XA security concepts Understand the structure and interaction of SB/XA with the Masterpack application Able to upgrade SB/XA to current releases & manage licencing Able to manage the SB/XA printer functions Understand SB/XA configuration Understanding of all development tools within SB/XA Masterpack Application: Understanding of Masterpack data structure Able to develop using Masterpack standards (mod and mod-marking etc) What’s in it for you? A competitive salary Access to Thermo Fisher’s global University Exposure to market leading cutting-edge technologies. Development opportunities as part of a rapidly growing global organisation
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $25billion and 75,000 + employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.