NinjaRMM

Inbound Sales Development Representative (BB-290C8)

Found in: Neuvoo AU

Description:

Job Description

NinjaRMM is a leading remote monitoring and management SaaS tool that helps IT consulting companies more effectively manage their customers. Founded in 2013, we have an intuitive UX and many features which provide an exceptional user experience. NinjaRMM was designed to be both powerful and scalable to meet the needs of businesses around the globe. Built for the future, we are a rapidly growing software company with an innovative advantage. Learn more about NinjaRMM here: .

As an Inbound Sales Development Representative, you will provide pre-sales support. You will be responsible for servicing inbound sales and related inquires with a focus on engaging and qualifying all prospective customers. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle that follows.

Job Details/Benefits

· Full-time, Remote Position

· Opportunity for growth and advancement

Responsibilities

· Responsible for inbound leads from multiple channels to include Sales line, Drift and Forms

· Responsible for a sub 5-minute time to first touch

· Must maintain a 60%+ Conversion rate

· Identify, qualify, sort, and track leads.

· Minimum of 60 prospecting calls/emails per day

· Display exceptional consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout

· Research and document relevant contact information for existing leads, keeping contact information update in Salesforce

· Utilize Salesforce to ensure activities are documented properly, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated

· Maintain knowledge of market conditions and competitive activities

Skills & Qualifications

· Competitive eagerness to set yourself apart and achieve success

· Aggressive, energetic self-starter who enjoys working in a quota-driven environment

· Superior verbal and written communication skills via phone and email

· Excellent listening and analytical skills to assess the interests of prospects

· Experience meeting minimum call volume and/or talk-time goals

· Strong organizational skills and ability to manage time and workload

· Detail-oriented, with excellent follow-up skills

· Technical aptitude and the ability to successfully demonstrate software

· Solid work ethic, positive attitude, and motivation to learn

· Strong computer knowledge required

· Computer literacy bonus skills:

o Experience selling technology solutions to Director and C-Level executives, to SMB and midmarket focused MSPs and/or Resellers/MSPs

o Experience using Salesforce (or other CRM)

o Experience using SalesLoft or other sales engagement platforms

· Ability to multitask with several tools

· Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures

· Works well under pressure

· Works well with a team

Education & Experience

· No degree requirement

· A few years’ experience in sales or related field a plus

calendar_today11 hours ago

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