- Troubleshoot issues in a timely manner
- Educate customers on our investing platform
- Foster strong relationships with clients to increase customer satisfaction
Hybrid Customer Success Analyst – FinTech Support - Council of the City of Sydney - Stake Australia
Description
Customer Success Analyst – FinTech Support
This role involves providing exceptional customer support, troubleshooting issues, educating customers on the platform, and fostering strong relationships to enhance customer satisfaction.