Billing Team Leader - Glen Waverley, Australia - MARS Recruitment

    MARS Recruitment
    MARS Recruitment Glen Waverley, Australia

    2 weeks ago

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    Full time
    Description

    Position:

    • Billings & Collections Team Leader
    • Full-time permanent role
    • Large national organisation

    Supervisory role in the coordination of billing and collections administration and provide support and mentorship to the team.

    Key Responsibilities:

    • Ensure efficient workflow processes and KPIs are followed
    • Manage internal and external stakeholder queries
    • Demonstrate professional practice and ensure staff work according to policies
    • Identify areas of improvement
    • Contribute to leading a high-performing Billing and Collections department
    • Provide the team with support and mentorship and conduct performance and development conversations

    Requirements:

    • Experience in leading a team
    • Relevant debt collection / AR experience
    • Experience in managing escalations
    • Experience in reporting and managing KPIs
    • Previous experience from a large organisation is desirable

    If this sounds like you, please apply via Seek. Only shortlisted candidates will be contacted