Reservations Agent - Cowes, Australia - Travel + Leisure Co

Description

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Go Where No Two Days Are The Same. ​

At Wyndham Destinations, we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Phillip Island team as a Reservations Agent today

How You'll Shine

We are looking for a customer service superstar Someone who is passionate about the Bass Coast and wants to share that with everyone who they speak to. We are wanting someone who is confident to speak with people from not only different countries but all walks of life. Someone who is flexible to work a range of shifts from early mornings to evenings, weekends to holidays.

Experience is preferred however not essential We recruit based on attitude so tell us what you can bring to the team

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

Immediate start + full time hours + permanent opportunity

Subsidised private health insurance (following successful probation period)

Professional development funding

Discounted hotel stays across Australia, Fiji, New Zealand

Supportive team environment

What You'll Bring

To be successful in this role, you will be able to:

Update third party booking sites

Maintain rates, parity and occupancy

Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel enquiries/bookings, reservations and night audit procedures

Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.