Transport Management System Analyst - Sydney, Australia - CEVA Logistics

Description

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

YOUR ROLE

As the Transport Management System (TMS) Analyst / Super-User for our NSW Ground Transport network, you'll drive the effective use, maintenance, and improvement of CEVA's transport systems and will be the go-to subject matter expert, offering training, support, and collaboration to optimise and achieve transport operations excellence.

Whilst this is not an 'IT' role, you'll draw on your operational expertise to identify the optimal TMS configuration to allow operations to deliver operational excellence for CEVA and its customers.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Master the TMS and related platforms, serving as the primary contact for user inquiries
• Provide effective support, troubleshoot issues, and conduct user training sessions
• Collaborate with IT for system configurations aligned with business needs
• Ensure data integrity, generate reports, and contribute to decision-making insights
• Identify process inefficiencies, proposing system-based solutions.

WHAT ARE WE LOOKING FOR?

Our ideal candidate has operational experience gained in a transport 3PL (preferably transport fleet control / coordination) together with strong functional expertise with transport management systems. You'll also have:

• Intermediate-level proficiency in MS Office applications, and proven experience with web-based applications and customised software solutions
• Strong analytical skillset including proficiency in data analysis and reporting
• Excellent written and verbal communication skills, and ability to translate technical concepts to a wide audience
• Flexible and adaptable, given span of hours (and therefore related support required) in our transport operations.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

CEVA Logistics' Diversity Statement:

As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.