- High level of interpersonal and communication skills, both written and verbal. Provide excellent customer service, and communicate clearly and confidently with patients, members of the public and departmental staff over the phone, via email and in person and assist staff and clients in the work unit as requested.
- Proficiently complete functions associated with patient appointment activities, including the arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, management of clinic waiting lists and coordinating appointments with other services.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
- MS Role Description (PDF, 998KB) ( )
Role Description Information Guide for Applicants (PDF, 644KB
Information Package for Applicants
Administration Officer Cancer Pharmacy EMP - South Brisbane, Australia - Metro South Health
Description
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
Find out about the role in more detail and how to apply in the attached Role Description.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
Eligible health workers may qualify for a Workforce Attraction Incentive payment. To find out more and see if you are eligible visit: ( )
You can find out more about why it's so great to work at Metro South here: ( ).
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( ) and diversity ( ).
Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.