Service Advisor - Campbelltown, Australia - James Frizelle`s Automotive Group

Description

About the Role

We are looking for an experienced, motivated and enthusiastic Service Advisor , to join our team at Ford Service Deparment in Campbelltown. As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

Responsibilities :

• As the first point of contact you will take care of the customer's needs ensuring their vehicle is serviced in a timely manner

• Liaising with the workshop and parts departments

• Meeting and exceeding manufacturers CSI targets

• Ensuring the customers are given the best possible Customer Service experience

Requirements for the role will involve the following:

• Experience in a similar role within a Retail Automotive Service Department

• Excellent communication, numeracy and customer service skills

• Quote up repair jobs and liaise with customers

• Sound Automotive technical knowledge

• Punctual and reliable

• Current driver's licence

• Be able to work in a team environment

• Full work rights in Australia

What we offer:

• Attractive salary and commission package for the right applicant.

• Discounts with Samsung

• In house and factory training from one of the world's leading manufacturers.

• The chance to work in a well established company with an excellent reputation for customer service.