- Delivery of change management activities and deliverables aligned to the FCTG Change Framework
- Work with key stakeholders to assess impacts, risks and business readiness
- Developing change initiatives and associated communications
- Developing change management documentation and deliverables, including developing communications (written and digital) and training content (artifacts and media)
- Represent the findings of change impact analysis in planning discussions with stakeholders to shape program deliverables
- Tracking the successful implementation of change management activities, providing stakeholder reporting, and identifying risks and issues and developing appropriate mitigations
- Develop and maintain effective working relationships to support the development and implementation of change activities
- Ensure compliance with all relevant legislation, policies, procedures, and practices
- Minimum 5 years working within a change, consulting, process improvement or project management experience within a large, multidisciplinary organisation
- Tertiary qualifications in Change Management (Prosci, APMG, etc. certifications), related disciplines (Process Improvement, Human Resources, Communications, Business, etc.), or equivalent experience is required
- Understanding of change methodologies
- Facilitating workshops and / or training sessions
- Conducting analysis of the impacts of change on the organisation, employees and customers, and business readiness
- Creating and delivering written and digital communications
- Working within a travel organisation
- Tick destinations off your bucket list with our discounts on travel and accommodation
- Employee Share Scheme through Equate Plus
- Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
- Receive ongoing training and professional development
- Hybrid working model
- Closing the Gender Gap in Super Balances FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years
- Preference for internal progression through Brightness of Future
- Global career opportunities in a network of brands and businesses at your fingertips
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
- Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
- Various social events to promote networking, the celebration of wins, and sometimes just for fun
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Change Manager - Queensland, Australia - Flight Centre Travel Group
Description
In this role, your primary responsibility will be to oversee the transformation of systems, processes, people, and organisational culture within Flight Centre Travel Group (FCTG). This position is instrumental in guiding change initiatives and ensuring the effective execution of new procedures, systems, and technologies.
Day in the life:
You'll be perfect for the role if you have:
What you'll enjoy:
We value you:
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Irreverence. Ownership. Egalitarianism
#LI-LH2
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
