- General administration and office tasks
- Control Agent & Outside Hire Administration, ensuring compliance and handling inquiries
- Warehouse assistance as required
- Deliver and pick up consignments, and cover runs when needed by the business
- Report weekly Service Quality KPIs
- Provide exceptional customer service to internal and external clients
- Support Local management in preparing and distributing documents and reports
- Maintain personnel files and HR/Recruitment documentation
- Create and manage forms, and maintain document control registers
- Coordinate conferences, meetings, and training sessions with relevant management and staff
- Ensure compliance with OHS, Dangerous Goods, and Environmental legislation
- Attention to detail
- Analysis and problem-solving skills
- Excellent communication skills
- Self-motivation and ability to work independently
- Ability to multitask and meet deadlines
- Enthusiasm, motivation, and determination
- Enjoyment of office and warehouse work
- Transport Industry experience advantageous
- Basic track and trace experience advantageous
- Advanced computer skills, particularly in MS Office (Excel - generating and running reports)
- Experience in similar administration roles
- Safety Above All Culture
- Career development opportunities
- A positive working culture, prioritizing people and service
- We value employee well-being and contributions
Operations Support Agent - Warrnambool - FedEx Group

Description
Operations Support Agent
We are seeking an experienced Operations Support Agent to join our team in Warrnambool.
About the role:
The role involves a variety of essential tasks that enable us to deliver high-quality customer service on a daily basis. You will have the opportunity to work in an office environment while also maintaining a healthy lifestyle through warehouse duties.