Senior Technical Business Analyst - Port Melbourne, Australia - Vero Insurance

    Vero Insurance
    Vero Insurance Port Melbourne, Australia

    Found in: Talent AU C2 - 1 week ago

    Vero Insurance background
    Permanent Full time
    Description
    Jobs - Job Details - Senior Technical Business Analyst

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    Senior Technical Business Analyst

    Job No: 670050

    Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

    Permanent Full Time

    IT

    Pay Band 5

  • Critical role supporting the Digital Platform Team in Bank Technology
  • Must have experience working with ForgeRock, KYC, Identity & API
  • Brisbane or Melbourne location with good flexibility & benefits
  • About the role

    The role of the Senior Technical Business Analyst in the Bank Identity API space (KYC - Know Your Customer, Forgerock, and other Identity Platforms) aims to achieve exceptional business outcomes by creating functional and user-friendly interactions that enhance customer experiences with customer-centric solutions.

    Responsibilities include assisting in the development of technical solutions aligned with industry best practices and principles, as well as contributing to the creation and delivery of solutions that provide value to customers. This role also involves systems analysis, design, development, maintenance, and ongoing support for KYC applications.

    What you'll do

  • Play a key role in the development of job family guidance, facilitating the establishment of a best practice reference point.
  • Support the implementation of new capability initiatives across Bank Tech teams driving best practice, consistency and community.
  • Provide training and support to teams on processes and collaborate with Bank Technology teams to embed consistent disciplines.
  • Formulate and recommend changes and/or enhancements to ways of working, processes, and procedures.
  • What you'll bring

  • 5+ years of experience as a business/system analyst.
  • Must have experience working with ForgeRock, KYC, Identity & API (mandatory).
  • Extensive experience in Agile delivery methodologies.
  • Proven track record of delivering solutions in critical digital channels.
  • Skilled in conducting workshops and delivering presentations.
  • What we can offer you

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as banking and insurance products
  • Invest in your brighter future with ongoing study support and career development programs
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave